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Attachment Icon Changes For Attachment in Subline (Doc ID 2175441.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Service Authoring

ACTUAL BEHAVIOR
---------------
Attachment icon changes for attachment in subline

When there is attachment at the contract header, we can see clip with yellow folder icon but when an attachment is added to contract line or subline, the attachment icon doesn't display the folder with clip icon, it just displays the clip icon.

EXPECTED BEHAVIOR
-----------------------
Attachment display icon should be same at both header level and line level.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts Manager (R) -> Contracts Administration -> Launch Pad.
2. Query for a contract and check for the attachment icon as folder with clip over.
3. Navigate to Lines tab and the attachment icon is showing as clip.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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