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UPK: There is a Problem With the Server Configuration. The Server Was Unable to Process Request Due to Internal Server Error. (Doc ID 2175513.1)

Last updated on DECEMBER 02, 2019

Applies to:

User Productivity Kit - Version and later
Information in this document applies to any platform.


When using Profile Wizard in the UPK Client and entering credentials, the following error is returned:

There is a problem with the server configuration. See your system administrator with the following error:

The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailFaults (either from ServiceBehaviorAttribute or from the configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft.NET Framework SDK documentation and inspect the server trace logs.




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