Interface Trip Stop Errors With You Cannot Split a Line With Zero Quantity Due To Split Delivery Details With Decimal Quantity Assigned to Different Delivery Ids For Same Order Line
(Doc ID 2175663.1)
Last updated on APRIL 18, 2024
Applies to:
Oracle Shipping Execution - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
Interface Trip Stop(ITS) fails with the following error message:
ENTER Save_API_Messages
l_errmsg User-Defined Exception
L_MSG_DATA=You cannot split a line with zero quantity. Please enter a valid quantity or cancel the operation. (QUANTITY=0)
Order Number :69003 Line Number :
Message :You cannot split a line with zero quantity. Please enter a valid quantity or cancel the operation. (QUANTITY=0)
EXIT Save_API_Messages
ship_confirm_new EXC ERROR: User-Defined Exception
Entering Procedure Clear_Request in Package OE_Delayed_Requests_Pvt
ENTERING DELETE_ATTRIBUTE_CHANGES -1
LEAVING OE_MSG_PUB.COUNT_AND_GET 1
rollback to om_ship_confirm
After OE_Shipping_Integration_PUB.Ship_Confirm_New TIME: ==> 06/09/2016 01:11:03 PM
l_return_status ==> E
NO. OF OE MESSAGES :1
Calling program unit OE_MSG_PUB.GET
You cannot split a line with zero quantity. Please enter a valid quantity or cancel the operation. (QUANTITY=0)
Error msg: You cannot split a line with zero quantity. Please enter a valid quantity or cancel the operation. (QUANTITY=0)
l_errmsg User-Defined Exception
L_MSG_DATA=You cannot split a line with zero quantity. Please enter a valid quantity or cancel the operation. (QUANTITY=0)
Order Number :69003 Line Number :
Message :You cannot split a line with zero quantity. Please enter a valid quantity or cancel the operation. (QUANTITY=0)
EXIT Save_API_Messages
ship_confirm_new EXC ERROR: User-Defined Exception
Entering Procedure Clear_Request in Package OE_Delayed_Requests_Pvt
ENTERING DELETE_ATTRIBUTE_CHANGES -1
LEAVING OE_MSG_PUB.COUNT_AND_GET 1
rollback to om_ship_confirm
After OE_Shipping_Integration_PUB.Ship_Confirm_New TIME: ==> 06/09/2016 01:11:03 PM
l_return_status ==> E
NO. OF OE MESSAGES :1
Calling program unit OE_MSG_PUB.GET
You cannot split a line with zero quantity. Please enter a valid quantity or cancel the operation. (QUANTITY=0)
Error msg: You cannot split a line with zero quantity. Please enter a valid quantity or cancel the operation. (QUANTITY=0)
The issue can be reproduced at will with the following steps:
1. Oracle Order Management Super User Responsibility
2. Shipping
3. Interfaces -> Interface Trip Stop
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |