Querying Failure Analysis Results In Java Web Bean Error (Doc ID 2175714.1)

Last updated on DECEMBER 23, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to view Failure Analysis by Asset Category or Failure Code, the following error occurs.

ERROR
You have encountered an unexpected error. Please contact the System Administrator for assistance.


STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Navigation: Failure Analysis > Failure analysis
3. Enter Asset Group > select View by Asset Category or View by Failure Code from drop down menu.
4. Error appears

This error only occurs when viewing by Asset Category or by Failure Code.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms