Certification Pop Up Errors Where There Is No Certification Required On Page. (Doc ID 2175776.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP8 version, Self Service Benefits

When attempting to view certifications after applying RUP8, the following error occurs.

You have encountered an unexpected error. Please contact the System Administrator for assistance.




Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Navigate to Benefit Self Service


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms