Unexpected Results When Closing The Assignment Form (Doc ID 2175909.1)

Last updated on AUGUST 29, 2016

Applies to:

Oracle Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to cancel the change in the assignment form, the following error occurs.

APP-PAY-07546: Before continuing, enter and save new information, or save the information already entered.

 

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Open the assignment form

  2.  Remove the job
     
  3.  tab out of the job field
  4.  User asked whether to correct or update
  5.  Select update
  6. Realize change not required and close form using X in top right hand of Assignment form
  7. the following messages appears. User realizes that the change was necessary and clicks Cancel

    Do you want to save the changes you have made?

  8. assignment form closes
  9. Try to navigate back to assignment form and APP-PAY-07546 error appears saying "APP-PAY-07546: Before continuing, enter and save new information, or save the information already entered.

 

Expected outcome here is that if you hit cancel when the Do you want to save pop up appears that the user would remain on the assignment form.
Here is a workaround for this.

--------

1. Navigate to an employee’s assignment
2. Make a change, in this case remove the employee’s job.
3. Do not tab out of the job field
4. Realize change not required and close form using X in top right hand of Assignment form
5. Do you want to save message appears. User realizes that the change was necessary and clicks Cancel
6. User asked if change is an Update or Correction. Choose update
7. User returned to the assignment form as expected.
Or:
1. Navigate to an employee’s assignment
2. Make a change, in this case remove the employee’s job.
3. Tab out of the position field
4. User asked whether to correct or update
5. Select Update
6. Go to File…Close Form drop down menu
7. Do you want to save message appears. User realizes that the change was necessary and clicks Cancel
8. Assignment form remains open as expected

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms