Depot Repair Receipt Update Program Completed In Error: "The Serial Number is missing for the transaction Id (XXXXXXX). Total number of records processed by the RMA Update program is :0" (Doc ID 2175989.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.
csddrclb.pls - CSD_UPDATE_PROGRAMS_PVT.RECEIPTS_UPDATE_CONC_PROG

Symptoms

Depot Repair Receipt Update Program completed in error for one Repair Order.

Error:

The Serial Number is missing for the transaction Id (123456).
Total number of records processed by the RMA Update program is :0


Steps:

(R) Depot Repair
(N) Concurrent Program > Run

- Run Depot Repair Receipt Update Program for one Repair Order

Cause

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