Unable To Update Tasks From Trade Management And Unable To Access Tasks From Tasks UI
(Doc ID 2176033.1)
Last updated on AUGUST 07, 2023
Applies to:
Oracle Common Applications Calendar - Version 12.2 to 12.2.5 [Release 12.2]Oracle Sales - Version 12.2.5 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.
Symptoms
In 12.2.5 Cancel button and Apply button not displayed on update task page for claims. Also if users click same task# link from 'JTF HTML Calendar User' responsibility on task summary page Error - User does not have permission to access this page.
Steps To Reproduce
===============
1. Navigate > Oracle Trade Management User > Trade Management > Claim > Claims summary page > click on claim 'DEDXXXXX' > on claims detail page click 'Tasks' link > create new task claims task successfully created click on "Update More Details" claims detail page > on the claims task details page owner shows as the user who created the task but no Cancel button and Apply button is shown on the page.
2. Navigate > JTF HTML Calendar User' responsibility > Calendar > Calendar > Tasks > Task Summary > notice same task created in step 1 appears as expected click task# link Error - User does not have permission to access this page.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |