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Unable To Update Tasks From Trade Management And Unable To Access Tasks From Tasks UI (Doc ID 2176033.1)

Last updated on AUGUST 07, 2023

Applies to:

Oracle Common Applications Calendar - Version 12.2 to 12.2.5 [Release 12.2]
Oracle Sales - Version 12.2.5 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.


In 12.2.5 Cancel button and Apply button not displayed on update task page for claims. Also if users click same task# link from 'JTF HTML Calendar User' responsibility on task summary page Error - User does not have permission to access this page.

Steps To Reproduce
1. Navigate > Oracle Trade Management User > Trade Management > Claim > Claims summary page > click on claim 'DEDXXXXX' > on claims detail page click 'Tasks' link > create new task claims task successfully created click on "Update More Details" claims detail page > on the claims task details page owner shows as the user who created the task but no Cancel button and Apply button is shown on the page.

2. Navigate > JTF HTML Calendar User' responsibility > Calendar > Calendar > Tasks > Task Summary > notice same task created in step 1 appears as expected click task# link Error - User does not have permission to access this page.




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