Is It Possible to Add Fields to the the Taskssummaryhideshowrn Page in the Agent Dashboard?
Last updated on SEPTEMBER 23, 2016
Applies to:Oracle Customer Support - Version 12.2.5 and later
Information in this document applies to any platform.
Is it possible to add fields to the the TasksSummaryHideShowRN page in the Agent Dashboard?
This grid with these fields could be used to get a quick overview on the Tickets/Service Request current status.
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