IEX: Create Dunning and Broken Promise Callbacks Error - Task status Open is Either Disabled or Invalid (Doc ID 2176148.1)

Last updated on AUGUST 25, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Running IEX: Create Dunning and Broken Promise Callbacks fails with the following error:

Cannot create new task
Error: Task status Open is either disabled or invalid. Please enter a valid task status.

Cause

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