Return to Vendor Transaction via Receiving Open Interface (ROI) Fails With "The ITEM_ID specified is invalid"

(Doc ID 2176733.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When using ROI to perform a Return to Vendor transaction against receipt for substitute item, the following error occurs:

ERROR: The ITEM_ID specified is invalid. The value specified (XXXXX) does not match the expected value (XXXXX)

Interface tables are populated ensuring that:

    ITEM_ID = original item
    SUBSTITUTE_UNORDERED_CODE = 'SUBSTITUTE'
    SUBSTITUTE_ITEM_ID = substitute item

    * Following recommendations as suggested by <Note 1934854.1> Receiving Transaction Processor Is Failing While Creating The Delivery transaction through ROI for Substitute Item

Cause

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