Error : Failed to get ledger mapping details While running Transfer Balances for Single Ledger to Accounting Hub Reporting Cloud Service (GLCOEXCHILD) (Doc ID 2176911.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, EBS-DRM Integration

When attempting to Run GLCOEXCHILD module: Transfer Balances for Single Ledger to Accounting Hub Reporting Cloud Service
the following error occurs.

ERROR
-----------------------
2016.08.16 19:54:12:-- Failed to get ledger mapping details
2016.08.16 19:54:12:-- <x transferBalance()
2016.08.16 19:54:12:-- generateBalances <<<<
2016.08.16 19:54:12:-- Return Code for Balances Processing for Ledger - E



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into General Ledger Super user -> View ->Request
2. Run GLCOEXCHILD module: Transfer Balances for Single Ledger to Accounting Hub Reporting Cloud Service

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to complete the FAH Setups

Cause

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