Transactions: Unable To Reverse Adjustments Created With AR_ADJUST_PUB.CREATE_ADJUSTMENTS API (Doc ID 2177027.1)

Last updated on JANUARY 03, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR  
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When attempting to manually reverse receipts created using API, transactions amount is being reversed but NOT the adjustments

EXPECTED BEHAVIOR
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Adjustments should be reversed

STEPS
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The issue can be reproduced at will with the following steps:
1. Use standard APIs to create receipts, apply receipts to transactions and to create adjustments
2. Attempt to reverse receipts
3. Receipts are reversed and applications to invoices are reversed. However, the adjustments are not reversed.

Changes

Cause

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