Wrong Coupon Adjustments On Sales Order (Doc ID 2177149.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Oracle Advanced Pricing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Finance & Accounting

ACTUAL BEHAVIOR
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Wrong coupon adjustments on Sales Order

A sales order having multiple lines, having promotional coupons applied to it, has got wrong pricing adjustments.

2 lines which were generate using 2 different coupons are associated with the same coupon line, which is wrong.

EXPECTED BEHAVIOR
-----------------------
Expect the correct coupons to apply correctly.

STEPS
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The issue can be reproduced at will with the following steps:

1. Oracle Pricing Manager
2. Modifiers/Modifier Setup
Have setup Coupon8
Several Coupon Issue lines.
They have Two Promotional Good lines.
They have the coupon associated to the either one of the promotional goods.
They are using a coupon item.

Coupon issue 2007177
Coupons are 100% redemption rate
The modifier number 2007127 is associated to the coupon 2007177

2. Order Management Super User
3. Orders/Returns
4. Sales Orders - create a sales order
5. Enter the coupon item.
Add the promotion of the coupon from the previous sales order created
He sees three tabs - promotion/coupons/attributes

6. 2nd line gets generated as it should.
7. Then he adds a 3rd line with the coupon item again.
8. Actions Promotions/only sees 2 tabs promotions/coupons
9. Applies the coupon.
It adds two lines for the promotion and the popup comes twice.
10. So he then goes back to line 3.

There are 3 tabs now, but the coupon number is gone.
Line 4 - View Adjustments, related Details - but associated to line 1
Line 5 - view Adjustments, related details- associated to line 3 which is correct

Line 1 - shows the correct coupon details and all 3 tabs
Line 2 - shows correct for View Adjustments, Related Lines show to Line 1.



Cause

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