After Approving Certification for Supplemental Life, Other Plans are End Dated (Doc ID 2177300.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When satisfying the requirement for Certification on the Employee Supplemental Life plan, several other enrolled plans are being ended.

EXPECTED BEHAVIOR
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When satisfying the requirement for Certification on the Employee Supplemental Life plan, several other enrolled plans should not be ended.

STEPS
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The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query a currently enrolled employee into the Employee Supplemental Life plan.
3. Process the Open life event or 2013 and elect an enrollment that will produce a suspension.

  See that an Interim and Suspended enrollment is created.

4. Close the Open life event and date track to a day in the future (within 90 days of 01-JAN-2013).
5. Navigate to the Person Enrollment Certifications form and mark the required certification as "Received".
6. Access the Enrollment Results form.

  See that several enrollments have been ended.

Cause

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