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Flexfields Segments for Category Structure Code Are Not Showing Up In Form with error FRM-40735 ORA-01403 (Doc ID 2177388.1)

Last updated on JULY 02, 2018

Applies to:

Oracle Product Hub - Version 12.1.1 and later
Oracle Item Master - Version 12.1.1 and later
Oracle Inventory Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Flexfields Segments are not showing up in Form

User setup a Category and tried to migrate category codes. However, they were not able to view those segments created earlier.


When they open the flexfields it throws an error "FRM-40735:POST-QUERY trigger raised unhandled exception ORA-01403".

Further, while trying to create them freshly, it throws message as 'Duplicate Record'

EXPECTED BEHAVIOR
-----------------------
Expect to be able to view/update categories

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1) See below error in Key Flexfields KFF for Inventory : Item Categories

FRM-40735: POST-QUERY trigger raised unhandled exception ORA-01403



2) In PIM Item Catalog :

PIM Responsibility ---> Setup Workbench----> Catalogs----> --->Categories

There is no data for created category

Cause

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