Is It Possible To Manually Enter Service Request Number In The HTML Interface? (Doc ID 2177396.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Customer Support - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

Is it possible to manually enter Service Request  Number in the HTML Interface.( For eg. Customer Support Specialist (R) and Case Worker (R) ) ?
 

Solution

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