Updating Work Request to Add Asset Number Information Throws Error Message without any Further Explanation (Doc ID 2177450.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, WR

When attempting to add the Asset Number on a work request created without Asset Number information, the following error occurs.

Error


The issue can be reproduced at will with the following steps:
1. create work request without any asset number information
2. update work request and add asset number information
3. observe error

Cause

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