LCM shipment creation Error Unable To Lock The Record.Cause:The Record Is Being Modified By Another User

(Doc ID 2177540.1)

Last updated on SEPTEMBER 30, 2016

Applies to:

Oracle Landed Cost Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Shipment Workbench


While creating LCM shipment and clicking save or apply button system throws Error "Unable to lock the record. Cause: The record is being modified by another user." It happens all of sudden and did not happen in any other instance and even before in the same instance. We are in mid of UAT and escalations on this issue to oracle mgmt.

ERROR
-----------------------
Unable to lock the record.Cause:The record is being modified by another user


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Create a Shipment and click Save



Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms