Collections Agent UI (IEXRCALL) History Tab Ignores Date Range for Payments (Doc ID 2177593.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Date Range in the History Tab for Payments is ignored and all payments are listed.

Example:

From - 22-Jul-2015 To 20-AUG-2016
5 Receipts with dates in 2014
Receipt_Date, Posted_Date, GL_Date are all outside the range

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms