Requisition Action History Wrong If Multiple Approval Groups are Setup in AME and Requisition is Rejected (Doc ID 2177946.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Using Approvals Management Engine AME, when a Purchase Requisition PR is created and submitted for approval, the approval notification is forwarded to multiple approval groups:

1. 'Category Group 1' that has 2 members (Simpson, Mrs. Marina and Johnson, Mrs. Debbie)
2. 'Project Group 1' that has 1 member (Smith, Mr. Mark )

And in case one of the members from the approval group 'Category Group 1' rejects the PR, the action history displays 'Reject' for the member from the other approver group too. So the action history shows:

Simpson, Mrs. Marina - (Category Group 1) - No action taken
Smith, Mr. Mark (Category Group 1) - Rejected
Johnson, Mrs. Debbie  (Project Group 1) - Rejected

Instead, the action history should show:

Simpson, Mrs. Marina - (Category Group 1) - No action taken
Smith, Mr. Mark (Category Group 1) - Rejected
Johnson, Mrs. Debbie  (Project Group 1) - No action taken

Cause

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