"Buyer is inactive" Error While Supplier Submiting The Change Order

(Doc ID 2178019.1)

Last updated on SEPTEMBER 04, 2016

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Purchase Order Issues

When attempting to change request on PO,
the following error occurs.

Buyer is inactive. Please update the document with a valid buyer

The issue can be reproduced at will with the following steps:
1. Login to iSupplier portal Responsibility
2. Orders > Purchase Orders
3. Select PO and click on Change
4 Enter change details and click on Submit
  Received the above error


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