Order Import Error Due To IB Owner, IB Installed At Location And IB Current Location (Doc ID 2178662.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Order Import and passing Install Base details,
the following error occurs.

ERROR

Cannot get valid ID for - ib_owner
Cannot get valid ID for - ib_installed_at_location
Cannot get valid ID for - ib_current_location

STEPS TO REPRODUCE

1. Order Management responsibility
2. Orders, Returns > Import Orders > Order Import Request

NOTE: We have been able to create an order manually with the same details without any errors.

Cause

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