R12: System Hang While Payable Invoice Matching to LCM Multiple Receipts (Doc ID 2178987.1)

Last updated on NOVEMBER 23, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


Performance issue at the time of matching invoice with multiple receipts.

STEPS

The issue can be reproduced at will with the following steps:

  1. Login to Payables responsibility and query the invoice
  2. Click in Match and Select Freight, supplier name and find for matching multiple RTR (receipts).
  3. Multiple RTR receipts are found and then give cost factor name
  4. Once select cost factor system is hanging.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms