MFS Laptop Displays Tasks That Are Not Assigned To The Resource
Last updated on MARCH 08, 2017
Applies to:Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 Mobile field Service Laptop
Some users are seeing tasks in the MFS laptop when they don't expect to see them
The expectation is that users will only see tasks that are assigned to them.
The issue can be reproduced at will with the following steps:
1. User A creates SR- create Task - Assign task to another engineer B.
2. User A logins into MFS laptop - The new task is display on his/her task list
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