Records Stuck In Transaction Status Summary With Processing Status As LC Interfaced In Production (Doc ID 2179666.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Oracle Landed Cost Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Landed Cost Management

User finds records stuck in Transaction Status Summary with Processing Status as LC Interfaced
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in using Inventory Responsibility> Transaction Status Summary>Find records with Processing Status as LC Interfaced.

2. Corresponding records are stuck in inl_ship_headers_int with processing_status_code = 'ERROR'

3. When user updates the processing_status_code = 'PENDING' and re-run "Shipments Interface Import (INLOIP) by Group Id, records getting processed.

Cause

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