Last updated on FEBRUARY 15, 2017
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
When you add a Note to a Current Invoice in the Transaction Tab, the account listed in the View is not related to the note. Therefore, the note will not display in the Notes tab when the view = Account.
If you add a Note to a Delinquent Invoice in the Transaction Tab, the account listed in the View IS Related to the Note. Therefore, the note Displays in the Notes Tab when the view = Account.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms