In Revenue Contingencies, When Ship-to Customer Is Of Bigger Length (More Than 48 Char), The Customer Organization Name Is displayed as Customer number (Doc ID 2180206.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transactions Related

ACTUAL BEHAVIOR
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While creating/updating the Assignment Rule if the parameters (Bill-to Customer,Bill-to Site,Ship-to Customer,Ship-to Site )exceeds length more than 48 char then the customer organization is not displayed

EXPECTED BEHAVIOR
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While creating/updating the Assignment Rule if the parameters (Bill-to Customer,Bill-to Site,Ship-to Customer,Ship-to Site )exceeds length more than 48 char then the customer organization should be displayed

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to Revenue management Super User Responsibility
2. Navigate to Revenue -> Revenue Contingencies
3. Add the Criteria Ship to Customer to the Assignment Rule parameters in such a way that the length exceeds 48 char
4. Customer Organization will not be displayed, instead of that customer value will be displayed

Cause

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