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UPK: Knowledge Center Upgrade Fails with Error Number: 0x80040706 (Doc ID 2180281.1)

Last updated on SEPTEMBER 04, 2018

Applies to:

User Productivity Kit - Version to 12.1.2 [Release 12.1]
Information in this document applies to any platform.


When upgrading Knowledge Center to,  the upgrade fails with error message:

Unhandled Exception

Error Number: 0x80040706
Description: Object reference not set
Set up will now terminate

The issue can be reproduced at will with the following steps:
1. Run setup.exe as Administrator
2. Follow installation wizard
3. Towards the end of the installation, error message occurs.



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