UPK: 126.96.36.199 Knowledge Center Upgrade Fails with Error Number: 0x80040706
Last updated on SEPTEMBER 23, 2016
Applies to:User Productivity Kit - Version 188.8.131.52 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.
When upgrading Knowledge Center 184.108.40.206 to 220.127.116.11, the upgrade fails with error message:
Error Number: 0x80040706
Description: Object reference not set
Set up will now terminate
The issue can be reproduced at will with the following steps:
1. Run setup.exe as Administrator
2. Follow installation wizard
3. Towards the end of the installation, error message occurs.
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