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The Serial Number LOV Contains No Values When Creating A Material Debrief (Doc ID 2180366.1)

Last updated on OCTOBER 26, 2018

Applies to:

Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 Field Service Debrief

When attempting to debrief an item with a serial number, the Serial number LOV contains no values.

ERROR
-----------------------
FRM-41830: List of values contains no entries

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a task
2. Create a material debrief line.
3. Enter a serialized item.
4. Select LOV for serial number field..
5. No values are displayed.


Cause

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In this Document
Symptoms
Cause
Solution


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