Asset Personalized Views Return No Results When Leaving Screen And Returning To Search (Doc ID 2180516.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Asset Personalized Views do not return results when leaving screen and returning to search.

Three personalized views have been created.

If running them one after another, they work fine, returning the proper results.

If running one, then leave the search screen to look at the asset details, when returning the other views don't work any longer.


EXPECTED BEHAVIOR

Asset Personalized Views should return expected results when leaving screen and returning to search.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Navigation: Asset tab > Create three personal views
3. running each of them individually, right after the other, results in no errors.
4. Move away from the screen (example: look at asset details for a given asset)
5. Return to the search screen, and run the a personalized view.
6. No items are returned.

Cause

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