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Debrief Date Fields Are Validated When The Value Is Changed Instead Of When The Debrief is Saved (Doc ID 2180578.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

When a segment in the Field Service Time Card Flexfield is made mandatory, an error message will be displayed while entering any value in Debrief HTML.


EXPECTED BEHAVIOR
---------------

Instead, the page should raise the error message for the missing value when the Debrief is saved.


STEPS
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The issue can be reproduced at will with the following steps:
1. Select the Field Service Technician Portal responsibility
2. Select a task
3. Select the Debrief page.
4. Update the labor debrief details e.g.  Start date, End date, Service date.  then save.



Changes

 

Cause

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