IEXRCALL Collections Screen While Navigating To Accounts Tab Parent Party Button Greyed Out (Doc ID 2180641.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Why is the parent party tab grayed out in accounts tab  in collections screen ?

When does it gets enabled ?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms