Pick Release Rule Not Picking Items. They Remain At "Ready to Release" (Doc ID 2181294.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pick Release

Performing pick release for a sales order using a pick release rule.
The pick release completes successfully but the sales order is not picked. The delivery detail remains at status "Ready to Release"
Also, the pick slip report shows "No Data Found" in the report output.

The Pick Selection List Generation log file shows the following:

Pick selection completed successfully.

This is near the bottom of the log:

NO LINES SELECTED FOR ORG 207
DELETE MOVE ORDER HEADER

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Release Sales Order
2. Pick release using a release rule
3. Pick release completes successfully but the sales order is not picked

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pick release the sales order

Cause

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