Order Organizer Non-Seeded Folder Layout Column Headings Issue. (Doc ID 2181296.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR

Currently working to update our system to the latest recommended patches from Oracle. We have applied these patches to one of our CRP instances, and during my testing I found there is an issue with non-seeded folder layouts on the Order Organizer. Find that there are "blank" column headings that are overlapping the column headings that are in place.  If the folder layout is deleted, these go away and if a create a new folder layout, orientation of columns doesn't appear to matter, these "blank" column headings reappear. This is problematic as it does not allow the user to see the headings of the columns for which they are trying to view.

Even when attempting to re-do the changes to the form using the seeded form - issue still persists.

Support has tested this internally and able to do so correctly with no issue - unable to replicate the customer's issue.

EXPECTED BEHAVIOR

Expected for the functionality to work correctly.

STEPS

The issue can be reproduced at will with the following steps:
1. Order Management -> form personalization



Cause

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