My Oracle Support Banner

Order Organizer Non-Seeded Folder Layout Column Headings Issue. (Doc ID 2181296.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.



Currently working to update our system to the latest recommended patches from Oracle. We have applied these patches to one of our CRP instances, and during my testing I found there is an issue with non-seeded folder layouts on the Order Organizer. Find that there are "blank" column headings that are overlapping the column headings that are in place.  If the folder layout is deleted, these go away and if a create a new folder layout, orientation of columns doesn't appear to matter, these "blank" column headings reappear. This is problematic as it does not allow the user to see the headings of the columns for which they are trying to view.

Even when attempting to re-do the changes to the form using the seeded form - issue still persists.

Support has tested this internally and able to do so correctly with no issue - unable to replicate the customer's issue.


Expected for the functionality to work correctly.


The issue can be reproduced at will with the following steps:
1. Order Management -> form personalization


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.