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Benefits ACA Correction Archive Process Fails with ORA Errors (Doc ID 2181363.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Oracle HRMS (US) - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP8 version, Afordable Care Act (ACA)
RUP 8

When attempting to run Benefits ACA Correction Archive Process,
the following error occurs.

ERROR
-----------------------
Cause: FDPSTP failed due to ORA-20001: :
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.BEN_ACA_PERSON", line 7987
ORA-06512: at line 1

ORA-01403: no data found
ORA-20001: :
<<>>
ORA-20001: :

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Super HRMS Responsibility
2. Processes and Reports -> Submit Process
3. Run 'Benefits ACA Correction Archive Process'
4. Review Log File

Cause

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In this Document
Symptoms
Cause
Solution
References


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