12.2 E-Business Suite BI Publisher Users Report No Response When Selecting The "Permission" Button For A Sub-folder On BI Publisher (Doc ID 2181412.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 BI Publisher, Enterprise Administration issues

 



No response after clicking on the "Permission" button for a sub-folder on BI Publisher.



Users report NO RESPONSE when clicking on the "Permission" button (lower-left) on a subfolder under "Shared Folders". The hierarchy looks like following AND I logon as Administrator:

Shared Folders -> No problem to see permission
  Folder Level 1 -> NO RESPONSE when click on this folder
  Folder Level 1.1 -> I have no problem to see permission
  Folder Level 1.2 -> I have no problem to see permission

The Linux OS directory permissions and file permissions are all OK.

Restarted server processes using WebLogic console, but still no response.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Shared Folders -> No problem to see permission
  Folder Level 1 -> NO RESPONSE when click on this folder
  Folder Level 1.1 -> I have no problem to see permission
  Folder Level 1.2 -> I have no problem to see permission


Cause

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