Tax Country Field During Supplier Registration Shows Only the Default Value (Doc ID 2181567.1)

Last updated on SEPTEMBER 23, 2016

Applies to:

Oracle Supplier Lifecycle Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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The Tax Country field during supplier registration and approval does not return any other country other than what is populated on the form.

EXPECTED BEHAVIOR
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The Tax Country field during supplier registration and approval should return country that is populated on the form.

STEPS
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The issue can be reproduced at will with the following steps:
1. New Supplier request is submitted with Tax Country = US.
2. If the approver wished to change it, they click on the magnifying glass and clear out US in the pop-out window.
3. Enter new country, Japan, and search.
4. The results are null.
5. In order for another country to be chosen, user must first clear out US in the form itself before clicking the magnifying glass.

Cause

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