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R12: Change Approver For An External Approval Change Request, The List Is Empty (Doc ID 2181872.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Project Planning and Control - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When a user tries to enter the Change Approver for an external approval Change Request, the Contact Name list is empty even though Change Approvers are associated with the customer and project.

Cause

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