Deduction Claim Is Not Populating Flexfield With Default Value

(Doc ID 2181907.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Trade Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Trade Management User > Claims

When a deduction claim created from AR to Trade Management, the
non-promotional line has a DFF that is setup to default to a constant
value(eg N).  When you create a new manual claim it works fine and defaults
on claim line but when an AR deduction claim is processed from AR its not
defaulting a value on the claim line.

Expecting to see DFF with a default value populated on claim line for
Deductions (non promotional).


Changes

 

Cause

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