Not Able To Close Call Back Tasks From UWQ In Advanced Collections (Doc ID 2181945.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Universal Work Queue - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Universal Work Queue

ACTUAL BEHAVIOR
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The UWQ form does not display any information in the Work panel and just displays a blank area where the work panel is expected.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R) Collections Agent
2. Collector's Work Queue (UWQ)
3. Click on the Tasks node.
  The work panel area is blank

Cause

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