Not Able To Close Call Back Tasks From UWQ In Advanced Collections
(Doc ID 2181945.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Universal Work Queue - Version 12.2.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.3 version, Universal Work Queue
ACTUAL BEHAVIOR
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The UWQ form does not display any information in the Work panel and just displays a blank area where the work panel is expected.
STEPS
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The issue can be reproduced at will with the following steps:
1. (R) Collections Agent
2. Collector's Work Queue (UWQ)
3. Click on the Tasks node.
The work panel area is blank
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |