Performance Issue: Service Tax Reversal Form Is Taking Time To Fetch Data

(Doc ID 2182063.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Tax Setups - General

ACTUAL BEHAVIOR
---------------
When user is clicking 'Find' button in service tax reversal form, system is taking more than 1 hour to complete.
 

EXPECTED BEHAVIOR
-----------------------
When user is clicking 'Find' button in service tax reversal form, system should not take more than few minutes to complete.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Service Tax reversal form.
2. Provide the searching criteria.
3. Click Find button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do reversal for the service tax on time.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms