Reverse Authorization Defaulting Rule Not Working (Doc ID 2182178.1)

Last updated on JULY 11, 2022

Applies to:

Symptoms

When attempting to reverse an authorization by changing an order the defaulting rule is not being used.

The authorization reversal uses the Default Payment System and not the defaulting rule setups that was used for the original authorization.

ERROR
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PPS-32: Wrong currency for merch


STEPS
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The issue can be reproduced at will with the following steps:
1. Create an order in Order Management and authorize payment
2. Change order details - original authorization amount is reversed, and new authorization is created
3. Notice that bepkey for second authorization is the default payment system instead of the original payment system for which the original authorization and reverse was done

Changes

Cause

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