Debrief Error From MFS After A Resource Is Moved To A New Org: Subinventory code is either not entered or not valid for the given organization
(Doc ID 2182267.1)
Last updated on JULY 14, 2020
Applies to:Oracle Mobile Field Service - Version 22.214.171.124 and later
Information in this document applies to any platform.
On : 126.96.36.199 Debrief Laptop
After moving a resource to a new organization an error occurs when attempting to submit a debrief from MFS laptop.
The transaction failed because there was an error. Invalid subinventory.
Subinventory code is either not entered or not valid for the given organization.
The issue can be reproduced at will with the following steps:
1. Few resources was recently moved from one org to another .
2. When part requirements are entered, the org shows the new org as the destination.
3. However, when technician debriefs a return part to his defective inventory in MFS/laptop , the debrief line errors out because the defective subinventory location cannot be found.
The 'Resource Address and Subinventory' setup was checked and found to be correct.
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