The Mobile Field Service Task Report Is Displaying Incorrect Times (Doc ID 2182456.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 Mobile Field Service

ACTUAL BEHAVIOR
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After an update to the task report in the MFS Multi Platform application it is noticed that all the timings in the report shifted by +2 hours.
To resolve the problem the original task template was restored, but the problem still existed.

The expectation is that the problem would have been resolved after returning to the original task report.

Changes

 

Cause

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