Error "Unable To Authenticate Session" When Clicking on Customer link to Bring Customer HTML Page

(Doc ID 2182910.1)

Last updated on FEBRUARY 15, 2018

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, when opening a self service page from a form session:

Got error:

"Unable to authenticate session"

From any form based form, Switch to Receivables responsibility, Click on Customer link to Self Service page transition


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