Unable to Process the Debrief For a Repair Order due to API error: "CS_CHARGE_DETAILS_PVT.Create_Charge_Details"
(Doc ID 2182921.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Depot Repair - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
When attempting to process Debrief lines for a task, the following error occurs.
ERROR
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API Programming error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): &TEXT.
STEPS
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The issue can be reproduced at will with the following steps:
1. Query the Service request in the Service Request form
2. Select the Task tab
3. select the Debrief
4. Change Debrief status to Completed
5. Wait for the CSF:Update Debrief Lines concurrent program to complete
6. Debrief lines fail with the reported error
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |