Unable to Process the Debrief For a Repair Order due to API error: "CS_CHARGE_DETAILS_PVT.Create_Charge_Details"

(Doc ID 2182921.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Depot Repair - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to process Debrief lines for a task, the following error occurs.

ERROR
-----------------------
API Programming error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): &TEXT.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query the Service request in the Service Request form
2. Select the Task tab
3. select the Debrief
4. Change Debrief status to Completed
5. Wait for the CSF:Update Debrief Lines concurrent program to complete
6. Debrief lines fail with the reported error

Changes

Cause

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