My Oracle Support Banner

Unable to Process the Debrief For a Repair Order due to API error: "CS_CHARGE_DETAILS_PVT.Create_Charge_Details" (Doc ID 2182921.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Depot Repair - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to process Debrief lines for a task, the following error occurs.

ERROR
-----------------------
API Programming error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): &TEXT.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query the Service request in the Service Request form
2. Select the Task tab 
3. select the Debrief
4. Change Debrief status to Completed
5. Wait for the CSF:Update Debrief Lines concurrent program to complete
6. Debrief lines fail with the reported error

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.