An Error Occurs When Adding Logistics Lines To A Repair Order (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): The value "XXXXXX" for parameter p_user_login is invalid""

(Doc ID 2183109.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Depot Repair - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Logistics Management

When creating any line on the Logistics Tab, the error below is displayed and line is not created.
 

 

ERROR
-----------------------
"API Programming Error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): The value "xxxxx" for parameter p_user_login is invalid"
followed by
In when others exception [100501:non-ORACLE exception]


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1-Log in a Depot Repair super user resp;
2-Find/create a Service Request;
3-Find/create a Repair Order (Service Order);
4-Add a line at Logistics tab, filling at least the required fields;
5-Save the form


Changes

 

Cause

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