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Price And UOM Is Greyed Out While Entering A New Subline For Existing Contract Line (Doc ID 2183126.1)

Last updated on JANUARY 04, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Service Authoring

Price And UOM is greyed out while entering a new subline for an existing Contract line in Service Contracts.

When entering a new line, if we click on Pricing Tab, Price & UOM field is greyed out . Click a previous line and then navigate back to new line enables Price and UOM fields.

 Price and UOM field should be editable for each subline

The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts Manager responsibility
2. Create a contract Manually
3. Enter multiple line details
4. Now start adding subline to each line.
5. After entering first subline , second subline price and UOM are greyed out.


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