Work Items are Assigned to Wrong Collector
(Doc ID 2183171.1)
Last updated on JANUARY 22, 2021
Applies to:
Oracle Advanced Collections - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Work Items are assigned to wrong collector
Steps to Reproduce:
- Assign Collector A to Customer Account
- Assign Strategy to the Customer Account
- Run IEX: Strategy Management Concurrent Program
- Report output will show Strategy is assigned to Collector B instead of Collector A
Changes
No Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |